In these Terms and Conditions (Terms), the following words and phrases shall have the following meanings:
- “You” “Your” means the person, organisation or Company who purchases the Goods from Tyneside T-shirts.
- “Us” “We” Tyneside T-shirts.
- “Contract” means the contract between the Company and the Buyer which shall be deemed to incorporate these Terms.
- “Goods” means any goods or services agreed in the Contract to be supplied by Us to You.
Please note, these terms and conditions can potentially change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access these websites. The terms do not affect your statutory rights. Communication by email or fax is legally binding, therefore an acceptance of quotation or of finished artwork is the customers’ responsibility.
We will not reproduce any unlicensed copyrighted material from any source. The persons supplying any artwork should ensure that it is original or that they have permission to reproduce it. We will not include in any designs, any text, images or other data which it deems to be racist, other than that, anything goes provided it’s within any and all standards laid down by all relevant advertising standards authorities.
Promotion & Advertising
We reserves the right to use any artwork produced in house for promotional purposes, unless notified by You in writing when the order is placed.
We reserve the right to refuse to process any orders and not to deliver any goods to You if the Customer is either in default of payment. Rush orders are undertaken at the discretion of Us. Any rush orders accepted over the phone are on the strict understanding that they will be followed immediately by the Customers written confirmation. The accuracy of telephone orders cannot be guaranteed. Rush orders will be treated on the priority basis and the subject to a surcharge (minimum 25%).
Times quoted for delivery are approximate. Whilst every effort will be made to deliver orders on the date requested this may neither be taken as implying any legal obligation to deliver on the due date nor any reason for with holding payment. We must be notified in writing of any shortages within 14 days of delivery.
Loss or Damage in Transit
Any complaints from loss or damage of the order in transit must be received by the company within 14 days of the date that the goods were ordered. We will replace all garments lost or damaged by its carriers within a reasonable time period.
You may return all stock items sold by Us within 14 days from the date of despatch for a full refund. This procedure is not allowed for custom made garments, when a proof has been agreed in writing. Exchanges will only be offered on custom designs, and only if the items have been damaged in transit. We will not be held responsible, or offer exchange or refund on any items that have been printed onto that have been supplied by the owner. OWNERS GARMENTS ARE SUPPLIED TO US AT THE OWNERS RISK.
All orders are to be paid for before despatch of goods. Please do not ask for credit, as refusal often offends.
Cancellation of Orders
Cancellation of any job in progress must be confirmed in writing as soon as is practicably possible. All costs incurred in the setting-up, proofing and preparation of any job that is cancelled without due notice will be charged to the customer. The charge will be in relation to the point at which the job is cancelled and will cover all work produced in-house and subcontracted out.